When my youngest daughter was little she liked to play pretend and emulate what her parents were doing. I was involved in some business or other, and apparently spending lots of time on the cell phone and my laptop. When
What Have You Done For Me Lately?
Have you heard the lament of musical stars that “you are only as good as your last hit?” The public is fickle, and that includes YOUR customers! Successful businesses know and implement two things: consistent customer service and excellent customer
Pet Peeves – aka – Sabotage!
We love our pet peeves. They are those little annoyances we allow ourselves to feel justified in feeding and tending. We know that it’s ok to nurture the peeve because we have earned the right, or we know that we
“Ya gotta believe!”
One of my favorite, all-time television shows is “The Twilight Zone.” I love the twisted logic and humorous takes on human foibles. I adore seeing youthful actors, who later rose to fame in some other show. But mostly, I love