If we’re really honest, what we really want in business is a steady flow of ideal customers who keep coming back. I mean, that’s the dream. An endless pipeline of clients who know what we do, how well we do
WHAT CUSTOMERS WANT: 3 Tips to find out for sure
According to a recent (2018) Microsoft survey 54% of all consumers have higher customer service expectations than they did just one year ago. Customers are demanding more personalized attention!